Next Gen Hyper Personalization for a F500 OTA Major

Seen exponential in business efficiency and personalized marketing strategies.

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Business Quandary

With the growing demand for exclusive travel opportunities, our client was riddled with some major stumbling blocks, precisely waned customer engagement and marketing strategies. They needed an upgraded customer engagement framework by capturing a 360-degree view of customers and build an automated recommendation system that is capable of sending personalized marketing content to the right customer at the right time.

Augmented Outcomes

2.4%

Email Campaign Conversion Rate increased

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