Insurance Solutions

We are revolutionizing the Insurance industry with our end-to-end solution offerings for Risk & Fraud detection, Technology innovation, Comprehensive CRM operations, Sales strategies, and Insurance operations.

Risk & Fraud Detection

Increase your revenue stream; build trust and safety on your platform with our risk and fraud detection solutions:

• Credit Risk Management
• Portfolio Risk Management
• Default Prediction
• Fraud Prediction
• Loss Forecasting
• Call Centre Speech Recognition based Fraud Detection

Need

Your insurance risk and fraud detection solution should help insurers identify possible risks and frauds in the insurance process and consequently plan actions to mitigate them.
Impact

The objective of the insurance risk and fraud detection system is to improve an insurance company's overall claims ratio by reducing refunds in cases of fraudulent claims.

Technology Innovation

"Insurtech" is the term disrupting the insurance industry, and it refers to new technologies that have the potential to bring innovation and influence regulatory practices in insurance markets. Our solutions are mere continuums of this disruption:

• Smarter Touchpoints - AI Enablement
• Card less Payments
• Contract Intelligence
• Chatbot Assistance
• Geo Location based Omni Channel Targeting
• AI Assisted Portfolio Management

Need

Investors and other stakeholders tend to support insurance companies with a cohesive strategy, which includes everything from carriers and third-party administrators to technology vendors, agents, brokers, and others.
Impact

When insurance companies first begin to evaluate InsurTech, they frequently focus on the technology, looking for new systems to revolutionize procedures such as claims processing. In contrast, leaders consider factors other than features and functionality.

CRM

CRM plays a significant role in the insurance industry. Insurance companies use CRM solutions to engage with customers in a more personalized manner. Our CRM capabilities are classified below:

• Customer 360 Profiling
• CLTV Estimation
• Customer Segmentation
• Acquisition – Web Analytics, Traffic Conversion Analysis
• Growth – Next best offer, Trigger based Cross-sell / Up-sell Campaigns
• Churn Modelling & Retention Campaigns – Personalized offers and
Interventions
• Campaign Effectiveness Measurement & Reporting

Need

Despite the rise of insurance technology companies, individual companies and agencies' overall technology adoption rate is low. Insurance is still perceived as a 'commodity,' with decreasing customer interaction.
Impact

Businesses are confronted with increased competition not only from other insurance players but also from insurance policy aggregator platforms, which appear to be taking away a significant portion of the standalone company's customers.

Sales

With advanced analytics making inroads into the insurance industry, businesses are capitalizing on the technology to track and improve sales productivity, build robust performance management dashboards, and forecast sales for higher profit visibility. Affine provides cutting-edge insurance sales solutions:

• Demand Forecasting
• Revenue forecasts, growth rates and CAGR of shares

Need

In the current scenario, insurers are in desperate need of a solution to predict and plan for demand throughout the year, allowing executives to make more informed business decisions.
Impact

With accurate sales forecasting, businesses can devise cost-effective marketing plans that drive demand during the right times and enhance processes like sales performance.

Operations

Efficient, well-managed operations, such as automation of routine tasks, exception flagging and escalation, and rules-driven workflows, can make it easier to grow your book of business. At Affine, our solution resonates with this approach, and our operations capabilities are classified into:

• Real Estate Management – Location Analytics for opening/closing branches
• Workforce / Labor Optimization
• Call Centre Analytics
• Automated Email Categorization
• Speech Analytics based Customer Sentiment Analysis

Need

Insurers must navigate a changing landscape that includes rising customer expectations, economic and regulatory uncertainty, and rapid public adoption of new technologies and channels. They need to comprehend the legacy operations Vs. the new practices to reduce the manual efforts.
Impact

Insurance companies require a solution to integrate disjointed operations into a unified sales and service delivery system that can help insurers identify, write, and retain profitable customer relationships. This is possible when insurers have a solution to uncover data insights that improve decisions and performance..

Insurance Solutions

Insurance Solutions

Risk & Fraud Detection

Increase your revenue stream; build trust and safety on your platform with our risk and fraud detection solutions: • Credit Risk Management • Portfolio Risk Management • Default Prediction • Fraud Prediction • Loss Forecasting • Call Centre Speech Recognition based Fraud Detection

Technology Innovation

CRM

Sales

Operations

Risk & Fraud Detection

Technology Innovation

CRM

Sales

Operations

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Increase your revenue stream; build trust and safety on your platform with our risk and fraud detection solutions:

• Credit Risk Management
• Portfolio Risk Management
• Default Prediction
• Fraud Prediction
• Loss Forecasting
• Call Centre Speech Recognition based Fraud Detection